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Crosse Auto Repair

505 reviews
1003 West Ave S. ,
La Crosse, WI, 54601
Mon - Fri: 7:30 AM - 5:00 PM
(608) 668-6090
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5

Everybody's always so friendly and willing to help. They answer your questions. And don't try to foist things that don't need to be done right away on me but tell me what needs to be done now.

5

Genuinely the best shop I have been to. They answer all questions and try to help you understand what youre doing for your vehicle. Literally cant recommend them enough.

Good morning Blake! Thank you for such a positive review! We appreciate your business and we are here to answer any questions you have about your vehicle. Have a great day and be safe. Cathy

- Bob's Auto Service
5

Cesar and Jim worked together to get a hard to find part for my old car and technician Joe got it running smooth again. Thank you bobs auto for your honesty and hard work. You are my mechanic.

Good morning Donovan! Thanks much for the review! Glad to hear it all worked out. We do appreciate your loyalty Donavan! Have an awesome Monday and week. Cathy

- Bob's Auto Service
5

Everyone is always helpful, respectful, and honest about what needs to be fixed. Thank you!

Good morning Heather! Thank you for such kind words! We certainly appreciate your loyalty to Bob's for all your vehicles' needs. Have an awesome Thursday as we welcome some warmer weather coming our way. Cathy

- Bob's Auto Service
5

They got me in right away. Needed 2 new tires and an alignment. Excellent work and even gave me a ride home. Even had a chocolate

Hello Leslie! I apologize for not responding earlier. I thought I had. Thank you so much for the great Google review! Glad you were able to get your vehicle to Bob's and we were able to give you a ride home. Life gives us surprises some days. I was happy to give you a ride home and help take some of that edge off your day. Have a great rest of your week Leslie. Cathy

- Bob's Auto Service
5

Needed help with a dead battery and they were super helpful!!

Good afternoon Olivia! Thank you for taking the time to give us a review! We appreciate it. Glad we were able to relieve some of the stress of having a dead battery on such a cold day! Hope you are staying warm today. Cathy

- Bob's Auto Service
5

Responsive, polite and quick, accurate diagnosis

Good morning Jessica! Thank you for the grand review! We love hearing from our customers about their experiences at Bob's Auto. Thank you for taking good care of your Vibe. With high miles you obviously are doing the right things to keep it healthy. Have a terrific Wednesday Jessica! Cathy

- Bob's Auto Service
5

The crew at Bob's Auto Service are very friendly and give excellent advice on repairs and maintenance. My vehicle required maintenance, and the inspection they made was very useful in choosing repairs based on criticality and my budget, and helped with future maintenance and repair planning.. Problems with electrical circuitry discovered after replacement of a manifold heat shield were solved quickly when the business owner, Jim took personal interest in fixing the problem that turned out to be a poor electrical connection. Thank you , Jim! I highly recommend this auto service.

Hi Kurt! Thank you so much for the glowing 5* review! We're glad to hear that we were able to quickly resolve your truck's electrical issue . Our digital visual (pictures) inspections are sent out via email to all our customers. Good to know it was helpful for you. Thank you, Kurt, for recommending us, and we look forward to serving you again in the future! Cathy

- Bob's Auto Service
5

I am satisfied with good work, willingness to give explanations of problems and solutions. I feel no pressure, but rather the staff will give options on when and how to do repairs, or even if they are advisable. Most work comes with a multi-point checkup and when needed printed estimates.

Thank you, David, for sharing your positive experience with us! It's good to hear that our team provided excellent service and transparent communication about your vehicle's repairs. We are thankful that our checkups and digital inspections helped make the process easier for you. Have a great rest of your Tuesday David. Cathy

- Bob's Auto Service
5

I had not used Bob’s in the past, but I am now using them for everything in the future! My appointment was easy to set up online, and their communication was top notch. They put their employees first when there was as a sickness going around and called to ask if they could reschedule me. Their transparency and commitment had me impressed before I ever arrived. The car was done on time even with needing to source different parts locally and they communicated well the entire time. Customer service goes a long way, and Bob’s is top notch.

Good afternoon Deb! Wow! What a review! We are so very thankful for your words of praise! You had the privilege of working with Robert, one of our outstanding service writers. Your flexibility in regards to rescheduling your appointment with us was greatly appreciated. We do value our customers (a lot)... glad it shows! Hope you have a great week and thanks again for taking the time to let us know about your first-time experience. Cathy

- Bob's Auto Service
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1003 West Ave S. La Crosse, WI, 54601 (608) 782-1375
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